This is to set out the basis on which we
would act as your agent for the preparation of your payroll
and our respective responsibilities.
We will:
1. On a weekly/monthly basis run your payroll and provide
you with:-
a) payslips for each employee
b) reports showing the Pay As You Earn (PAYE) and National
Insurance Contributions (NICs) due to be paid to the Inland
Revenue.
2. Maintain the general operation of your payroll to the
standard required by the Inland Revenue, including provision
of the relevant tax forms required when an employee joins
or leaves your employment.
3. Assist with any other queries you may have relating to
payroll or employment matters, but do not hold ourselves
out to be employment law experts.
4. On an annual basis we will prepare and submit to you for
signature the legally required form P35, which states the
total PAYE and NIC, paid throughout the year.
1. To notify us at least one day prior to
the date that the payroll is due to be run, of:-
a) the hours worked during the last week/month (if your employees
are paid on an hourly basis)
b) any changes in the rates of pay to your employees
c) any changes in your employees’ circumstances i.e.
change of address
d) details of people leaving or joining your employment
e) details of any person away due to illness so that we can
calculate the amount of Statutory Sick Pay (SSP) due to the
individual and also the refund due to you (if any)
f) details of any person who will be away due to maternity
leave
g) details of holidays taken by your employees so that we
can (if you want us to) create holiday records for each employee
2. To forward on to us any communications
from the Inland Revenue regarding payroll matters.
Any delays in informing us of the above details
may cause extra work for which we reserve the right to raise
an additional specific bill.
A cost for the service, plus VAT will be
agreed with you and charged per month. In order to reduce
costs, for the benefit of both of us, we ask that you pay
by standing order and a mandate will be enclosed in the agreement
letter for your completion. A VAT invoice will be issued
to you on a quarterly basis.
Any disagreement with fee notes issued, must
be made in writing within fourteen days of the date of issue,
otherwise they will be deemed to have been accepted. Only
in exceptional circumstances will we commence further work
when a previous fee or part thereof, remains unpaid.
If at any time you would like to discuss
how our service to you could be improved or if you are dissatisfied
with the service, please let us know.
We undertake to look into any complaint carefully
and promptly and to do all we can to explain the position
to you.
If you feel that a complaint has not
been properly addressed you may of course take up the matter
with the Institute of Chartered Accountants in England
and Wales.
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